Refunds and Returns Policy
Effective Date: [Insert Date]
Thank you for shopping with us at FIRE Brand Clothing. We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please review our policy below.
Returns and Exchanges
1. Eligibility
We accept returns and exchanges within 30 days of your purchase date. To be eligible for a return or exchange, items must be in their original condition, unworn, unwashed, and with all tags attached.
2. Return Shipping Costs
Buyers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75, as we cannot guarantee that we will receive your returned item.
3. Condition of Returned Items
If the item is not returned in its original condition, the buyer will be responsible for any loss in value. We reserve the right to deduct any loss in value from your refund.
4. Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
5. Exchanges
If you would like to exchange an item for a different size or color, please initiate the return process as outlined above. Once we receive your return, you can place a new order for the desired item.
How to Initiate a Return or Exchange
To initiate a return or exchange, please contact us at [Insert Email Address] with your order number and details about the item(s) you wish to return. We will provide you with further instructions on how to proceed.
Contact Us
If you have any questions or concerns regarding our Refunds and Returns Policy, please reach out to us:
FIRE Brand Clothing
A Division of Crazy J Designs, LLC
Grants Pass, Oregon
sales@fireclothingbrand.com
541-702-7953
Thank you for your understanding and support! We appreciate your business.